Seeking Help Fastag of 1st Owner in Hotlisted state

federer.reddevil

federer.reddevil

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My uncle is trying to buy a Skoda car from the 2nd owner of the car who has been using it for the past 3 years.

When we checked the status of the Fastag it shows 3 Fastags

1. Paytm (1st Owner) - Closed
2. NHAI indusInd (1st Owner) - Hotlisted
3. HDFC (2nd Owner) - Closed (On Dec 31 2024 as musltiple fastag for the vehicle)

When I contacted the Fastag Customer Care they are saying since Fastag 2 is in Hotlist mode the 3rd Fastag is closed and we can't open further Fastags till the 2nd one is closed after removing Hotlist by completing KYC.

However the 1st Owner who sold the car 3 years back, when he tried doing KYC shows name mismatch error.

Any idea on how this issue can be resolved?
 
You might have to reach out to the customer care of the issuer of the fast tag which is hotlisted. Request for a closure of that fast tag stating that you own the car now. You can submit the required documents like RC, Form 29, 30, etc. to prove ownership.
 
mmadhankumar said:
You might have to reach out to the customer care of the issuer of the fast tag which is hotlisted. Request for a closure of that fast tag stating that you own the car now. You can submit the required documents like RC, Form 29, 30, etc. to prove ownership.
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Yes this will definitely help.
 
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