The Telecom Regulatory Authority of India (TRAI) today directed telecom service providers to provide within fifteen days on a monthly basis for each LSA the details of the segmented offer for the period from January 2020 till November 2020.
TSPs will have to provide the details of rates and terms and conditions, the quantum of services, name of the tariff plan, and validity of the period of subscription, and benefits available to the subscribers in the tariff plan in which the segmented offer has been given.
TSPs also have to report the number of segmented offer to the existing subscribers under the respective tariff plan, the number of subscribers at the end of each month who availed of the segmented offer within each tariff plan, and the declaration that the benefits of such segmented offers have been made available to all the existing customers falling in the segment.
TRAI has further ordered TSPs to submit the details of segmented offers within ten working days from the last day of the month from December 2020 onwards.
