Hi, friends as most of u know few months back my father passed away due to a stroke. Thus, his pension fund has to be transferred to my mother's name. That's why I applied for a PAN card of my mother from a local agency on 23rd Feb,2017. And the coupon code given by the agent still shows "Record not found" to the executives of the Income Tax Department. They have given me UTI number(1800220306) and requested me to inquire whether they've received the application or not. But the number ddoesn't work at all. It's been 16 days since I don't know what to do now and when will I get the PAN card. So plz help me guys and tell me what should I do.