Seeking Help When opening Jio cinema app Alphabets displaying in place of Symbols & Icons

[rahul999]

I am Getting weird problem with jio cinema & jio music app in my mobile.
When opening Jio cinema app Alphabets displaying in place of home,settings,forward,rewind,pause etc navigation icons.
Every where in this app I am getting this same situation,before its worked normally, today only i got this problem
Uninstalled & reinstalled many times,but problem not solved.
Any suggestions to overcome this?
In other apps like prime video,zee5,sony liv etc 10 sec forward & rewind symbols & other navigation or perfect .Only in Jio Apps i am facing this problem.

 

[hike]

Go to settings
Select apps (installed)
Choose JioCinema
Click on clear data
Then, open it again and try!

 

[rahul999]

Go to settings
Select apps (installed)
Choose JioCinema
Click on clear data
Then, open it again and try!

thanks for reply.
but it is not working bro.

 

[hike]

thanks for reply.
but it is not working bro.

Are you on beta version try to update app if not work tweet an about same.

 

[sumitroy]

Uninstall the app --> Shut down the phone (do not restart) --> turn it on --> reinstall the app from play store

 

[zaxotes]

This is a font issue. Jio apps use custom fonts on its apps and symbols are basically letters/numbers. Each character is assigned to a symbol and if not installed correctly, the symbols use system default font overriding the Jio's custom font. Were these symbols showing properly before for you on the same phone @rahul999 ?

 

[rahul999]

Are you on beta version try to update app if not work tweet an about same.

Uninstall the app --> Shut down the phone (do not restart) --> turn it on --> reinstall the app from play store

This is a font issue. Jio apps use custom fonts on its apps and symbols are basically letters/numbers. Each character is assigned to a symbol and if not installed correctly, the symbols use system default font overriding the Jio's custom font. Were these symbols showing properly before for you on the same phone @rahul999 ?

Thanks for the replies friends, tried your suggestions,
but lastly After resetting All Settings & Network Setting it back to original position.
Thanks for guidance through out