I have been running behind LCO for an internet connection. Before this, I booked BSNL Fiber, and nobody called for 2 months, which made me go with LCO. LCO guys were super busy and their attitude was like they were doing a favour. At last, I dropped the plan and went to the BSNL exchange asking for the status of my booking. There were no details.
The staff told me to give a new application form, and they will get it done asap. We had a landline that was in my father's name (he expired). So the staff told me to change the name of that connection and then get it converted to a Fiber landline.
Even though I was not confident with BSNL services, decided to give a try. Went to BSNL central office and gave the application form on Saturday around 3:15 pm. The staff was behaving odd at times and told me will create the order on Monday, which I believed never going to happen. But for my wonder, on Monday morning I got a call from LCO handling connection for BSNL asking about address and all.
Later by evening, my Landline name was changed and by Tuesday evening my order for FTTH was created. Today morning they came and laid the fiber. This was actually impressing. They promised me to get the connection fulfilled by end of the week.
Expecting the same attitude with the Service also.
